Elements Of Pharmacy Service And Satisfaction: Patient Versus Consumer?
نویسندگان
چکیده
منابع مشابه
[Evaluation of patient satisfaction in outpatient pharmacy].
OBJECTIVE To establish the level of satisfaction and dissatisfaction with the service received by patients attending the Outpatient Pharmacy regarding the care received. METHOD Two-month long cross-sectional study. The study included all patients who had attended the Outpatient Pharmacy (OP) and had given their consent. Satisfaction was measured using a previously validated survey (Likert-typ...
متن کاملAssessment of patient satisfaction with telephone and mail interventions provided by a clinical pharmacy cardiac risk reduction service.
OBJECTIVE Kaiser Permanente of Colorado developed a population-based program, the Clinical Pharmacy Cardiac Risk Service (CPCRS), to help close the treatment gap for patients with coronary artery disease. CPCRS provides much of its care via telephone. The purpose of this study was to determine the level of satisfaction among patients in this unique service. METHODS This was a cross-sectional ...
متن کامل[Consumer satisfaction trajectories of adolescents during in-patient psychiatric treatment].
OBJECTIVE Patient satisfaction with in-patient treatment and other aspects of process quality is usually examined cross-sectionally (e.g. at discharge). Therefore, the knowledge about changes in patient satisfaction and related issues, such as participation and motivation during the treatment period, is limited. This study describes the development of a questionnaire covering these topics and t...
متن کاملThe contribution of a pharmacy admissions service to patient care.
The aim of this study was to determine the impact of two specialised admissions pharmacists on an acute medical admissions ward. For a one-week period, contributions made to the medical post-take ward round (PTWR), the number of drug histories taken and interventions made as a result, and the availability of medication needed on discharge were documented. An average of 1.1 contributions per pat...
متن کاملLong Term Follow up and Patient Satisfaction after Reduction Mammoplasty: Superomedial versus Inferior Pedicle
BACKGROUND Surgery for hypertrophied breast represents a challenge for plastic surgeons. The search for a good cosmetic breast has led to the development of many techniques. Objectives for reduction mammoplasty are to achieve elevated, symmetrical breasts, with round shape, good projection, small cicatrices that are not very perceptible, and a lasting result. METHODS This study was car...
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ژورنال
عنوان ژورنال: Journal of Applied Business Research (JABR)
سال: 2014
ISSN: 2157-8834,0892-7626
DOI: 10.19030/jabr.v30i2.8419